Shipping Policy

Masklab understands the urgency of your orders, and we'll do our very best to deliver in the fastest time possible. 



We promise to ship out your orders within 48 hours. Your order will be delivered by selected courier to the address that you filled out on the checkout page. 


The Estimated Delivery Window provided by masklab™ reflects most standard deliveries in Hong Kong. 

International shipping normally takes 7-21 working days. Overseas orders may occasionally be subject to longer transit time caused by air freight delay, customs hold, or any other unforeseen complications outside of our control.


For shipping related inquiries regarding SF Express orders, please contact the SF Express Customer Service at (852) 2730 0273.